If for some reason HTC One A9 starts having problems, really do not overreact! Before you commence seeking for deep complications in the Android operating system, you can check to perform a Soft and Hard Reset of your HTC One A9. This modification is usually generally elementary and may fix problems that can influence your HTC One A9.
Before accomplishing any of the actions in this article, don’t forget that it is crucial to create a copy of your HTC One A9. Albeit the soft reset of your HTC One A9 should not result in data loss, the hard reset will erase all the data. Do a total copy of your HTC One A9 thanks to its application or alternatively on the Cloud (Google Drive, DropBox, …)
We are going to start with the soft reset of your HTC One A9, the most basic option.
![HTC One A9](https://helpandroid.com/wp-content/uploads/2018/11/htc-one-a9.jpeg)
How to Soft Reset your HTC One A9
The soft reset of your HTC One A9 should permit you to correct minor issues like a crashed apps, a battery that heats, a screen that stop, the HTC One A9 that becomes slow…
The approach is going to be easy:
- Concurrently press the Volume Down and Power key until the HTC One A9 restarts (approximately 20 seconds)
![soft-reset-android](https://helpandroid.com/wp-content/uploads/2019/05/soft-reset-android.png)
How to Hard Reset your HTC One A9 (Factory Settings)
The factory settings reset or hard reset is without question a more radical possibility. This process will delete all your data of your HTC One A9 and you can expect to find a cell phone as it is when it is made. You really should save your valuable data like your pics, apps, chat, records, … in your pc or on the cloud like Google Drive, DropBox, … before you begin the hard reset procedure of your HTC One A9.
To retrieve all your documents soon after the reset, you can conserve your data to your Google Account. To do that , head to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you generated the backup, all you have to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will require to type your security code (or PIN) and soon after it is completed, select Erase Everything.
Your HTC One A9 will remove all your data. It should take a short time. Now that the procedure is finished, your HTC One A9 should restart with factory settings.
More ressources for the HTC brand and HTC One A9 model:
About the HTC One A9
The dimensions of your HTC One A9 is 70.8 mm x 145.8 mm x 7.3 mm (width x height x depth) for a net weight of 143 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 66%.
The HTC One A9 mobile phone integrates one Qualcomm Snapdragon 617 MSM8952 processor and one 4×1.5 GHz ARM Cortex-A53+ 4×1.2 GHz ARM Cortex-A53 (Octa-Core) with a 1.5 GHz clock speed. The following smartphone contains a 64-bit architecture processor.
Regarding the graphic part, the HTC One A9 uses the Qualcomm Adreno 405 graphics card with 2 GB. You can make use of 16 GB of memory.
The HTC One A9 battery is Li-Ion type with a maximum power of 2150 mAh amperes. The HTC One A9 was launched on October 2015 with Android 6.0 Marshmallow
A problem with the HTC One A9? Contact the support: HTC Support