How to Soft & Hard Reset your HTC One E9

If for some reason HTC One E9 appears experiencing problems, tend not to overreact! Before you start watching for deep concerns in the Android os, you can try to perform a Soft and Hard Reset of your HTC One E9. This manipulation is relatively user-friendly and can resolve problems that could threaten your HTC One E9.

Before executing any of the hacks below, remember that it is essential to make a copy of your HTC One E9. Even if the soft reset of your HTC One E9 does not result in data loss, the hard reset will get rid of the whole data. Do an entire copy of the HTC One E9 with its software or perhaps on the Cloud (Google Drive, DropBox, …)

We will begin with the soft reset of your HTC One E9, the least complicated option.

HTC One E9

How to Soft Reset your HTC One E9

The soft reset of the HTC One E9 should let you to fix minor concerns such as a blocked application, a battery that heats, a display that stop, the HTC One E9 that becomes slow…

The approach is going to be easy:

  • Simultaneously push the Volume Down and Power button until the HTC One E9 restarts (approximately 20 seconds)


How to Hard Reset your HTC One E9 (Factory Settings)

The factory settings reset or hard reset is certainly a more radical option. This process will clear off all the data of the HTC One E9 and you are going to find a mobile phone as it is when it is made. You will surely have to keep your important files such as your images, apps, conversation, videos, … in your pc or on a hosting site such as Google Drive, DropBox, … prior to starting the hard reset job of your HTC One E9.

To get back all your data just after the reset, you can save your documents to your Google Account. To do that , head over to:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

Now that you made the backup, all you must do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You will need to write your security code (or PIN) and soon after it is made, choose Erase Everything.

Your HTC One E9 will remove all your data. It will normally take a short time. Soon after the procedure is completed, the HTC One E9 is likely to restart with factory configuration.


More ressources for the HTC brand and HTC One E9 model:

About the HTC One E9

The dimensions of your HTC One E9 is 76.5 mm x 156.5 mm x 7.5 mm (width x height x depth) for a net weight of 148 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 69%.

The HTC One E9 mobile phone makes use of one MediaTek MT6795M processor and one ARM Cortex-A53 (Octa-Core) with a 2 GHz clock speed. This mobile phone possesses a 64-bit architecture processor.

Regarding the graphic part, the HTC One E9 includes the PowerVR G6200 graphics card with 2 GB. You can use 16 GB of memory.

The HTC One E9 battery is Li-Polymer type with a maximum capacity of 2800 mAh amperes. The HTC One E9 was revealed on February 2014 with Android 5.0 Lollipop

A problem with the HTC One E9? Contact the support: HTC Support

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