How to Soft & Hard Reset your ZTE Star 2

If your ZTE Star 2 appears experiencing complications, do not overreact! Just before you commence checking for complicated issues located in the Android os, you can also try to do a Soft and Hard Reset of your ZTE Star 2. This task is reasonably convenient and may resolve complications that could influence your ZTE Star 2.

Just before doing any of the task listed below, take into account that it is essential to create a copy of your ZTE Star 2. Albeit the soft reset of your ZTE Star 2 will not cause loss of data, the hard reset is going to erase the whole data. Generate an entire copy of the ZTE Star 2 thanks to its application or simply on the Cloud (Google Drive, DropBox, …)

We are going to begin with the soft reset of your ZTE Star 2, the least difficult technique.

ZTE Star 2

How to Soft Reset your ZTE Star 2

The soft reset of the ZTE Star 2 should let you to take care of easy complications like a blocked application, a battery that heats, a display that freeze, the ZTE Star 2 that becomes slow…

The solution is going to be easy:

  • Simultaneously press the Volume Down and Power key until the ZTE Star 2 restarts (about 20 seconds)


How to Hard Reset your ZTE Star 2 (Factory Settings)

The factory settings reset or hard reset is definitely a bit more radical option. This technique is going to get rid of all the data of the ZTE Star 2 and you can expect to get a mobile phone as it is when it is created. You will surely have to backup your important files like your photos, apps, text messages, movies, … in your pc or on a hosting site like Google Drive, DropBox, … before beginning the hard reset process of your ZTE Star 2.

To get back all your documents soon after the reset, you can keep your documents to your Google Account. To do that , look at:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

As soon you made the backup, all you need to do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You will need to type your security code (or PIN) and as soon it is done, choose Erase Everything.

Your ZTE Star 2 is going to erase all your information. It will normally take a short time. Immediately after the process is finished, the ZTE Star 2 will reboot with factory setup.


More ressources for the ZTE brand and ZTE Star 2 model:

About the ZTE Star 2

The size of your ZTE Star 2 is 69.2 mm x 140.5 mm x 6.9 mm (width x height x depth) for a net weight of 130 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 71%.

The ZTE Star 2 smartphone integrates one Qualcomm Snapdragon 801 MSM8974AB processor and one Krait 400 (Quad-Core) with a 2.3 GHz clock speed. This mobile phone doesn’t feature a 64-bit architecture processor.

Regarding the graphic part, the ZTE Star 2 functions with the Qualcomm Adreno 330 graphics card with 2 GB. You are able to make use of 16 GB of memory.

The ZTE Star 2 battery is Li-Polymer type with a full charge capacity of 2300 mAh amperes. The ZTE Star 2 was launched on December 2014 with Android 4.4 KitKat

A problem with the ZTE Star 2? Contact the support:

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