If for some reason ZTE Q801U appears experiencing troubles, really do not overreact! Before you start searching for fussy complications in the Android os, you actually can try to perform a Soft and Hard Reset of your ZTE Q801U. This task is quite elementary and will often resolve troubles that can damage your ZTE Q801U.
Before engaging in any one of the task below, take into account that it really is crucial to create a copy of your ZTE Q801U. Even though the soft reset of your ZTE Q801U is not going to induce data loss, the hard reset is going to get rid of all of the data. Generate a total copy of your ZTE Q801U thanks to its software or perhaps on the Cloud (Google Drive, DropBox, …)
We are going to begin with the soft reset of your ZTE Q801U, the easiest process.

How to Soft Reset your ZTE Q801U
The soft reset of your ZTE Q801U is likely to permit you to take care of simple errors like a crashed apps, a battery that heats, a screen that freeze, the ZTE Q801U that becomes slow…
The solution is going to be very easy:
- Concurrently push the Volume Down and Power key until the ZTE Q801U restarts (roughly 20 seconds)

How to Hard Reset your ZTE Q801U (Factory Settings)
The factory settings reset or hard reset is undoubtedly a bit more radical possibility. This process is going to get rid of all your data of your ZTE Q801U and you are going to obtain a smartphone as it is when it is manufactured. You really should keep your valuable documents like your images, apps, text messages, records, … on your own computer or on the cloud like Google Drive, DropBox, … before you start the hard reset procedure of your ZTE Q801U.
To recover all your document soon after the reset, you should keep your documents to your Google Account. To do that , look at:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you generated the backup, all you must do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be needing to enter your security code (or PIN) and now that it is completed, go with Erase Everything.
The ZTE Q801U is going to delete all the data. It will last a little while. Soon after the task is completed, your ZTE Q801U will restart with factory configuration.
More ressources for the ZTE brand and ZTE Q801U model:
About the ZTE Q801U
The size of your ZTE Q801U is 71.0 mm x 143.0 mm x 9.8 mm (width x height x depth) for a net weight of 175 g. The screen offers a resolution of 480 x 854px (LowRes) for a usable surface of 68%.
The ZTE Q801U mobile phone works with one Qualcomm Snapdragon 400 MSM8926 processor and one ARM Cortex-A7 (Quad-Core) with a 1.2 GHz clock speed. The following mobile phone doesn’t feature a 64-bit architecture processor.
Relating to the graphic part, the ZTE Q801U functions with the Qualcomm Adreno 305 graphics card with 1 GB. You’ll be able to use 4 GB of memory.
The ZTE Q801U battery is Li-Ion type with a maximum power of 2300 mAh amperes. The ZTE Q801U was revealed on March 2014 with Android 4.1 Jelly Bean
A problem with the ZTE Q801U? Contact the support: