How to Soft & Hard Reset your Wiko Tommy 2

In case that your Wiko Tommy 2 commences experiencing complications, do not stress! Before you think seeking for deep issues found in the Android operating system, you can actually check to make a Soft and Hard Reset of your Wiko Tommy 2. This task is reasonably simple and could very well resolve complications that can affect your Wiko Tommy 2.

Before making any of the operation in this article, take into account that it really is crucial to create a copy of your Wiko Tommy 2. Even if the soft reset of your Wiko Tommy 2 does not result in data loss, the hard reset is going to erase all of the data. Make a full copy of the Wiko Tommy 2 with its application or alternatively on the Cloud (Google Drive, DropBox, …)

We are going to begin with the soft reset of your Wiko Tommy 2, the most simple option.

Wiko Tommy 2

How to Soft Reset your Wiko Tommy 2

The soft reset of the Wiko Tommy 2 will allow you to repair small problems such as a blocked apps, a battery that heats, a screen that freeze, the Wiko Tommy 2 that becomes slow…

The methodology is easy:

  • Simultaneously push the Volume Down and Power key until the Wiko Tommy 2 restarts (roughly 20 seconds)


How to Hard Reset your Wiko Tommy 2 (Factory Settings)

The factory settings reset or hard reset is definitely a bit more radical possibility. This technique is going to clear off all the data of the Wiko Tommy 2 and you can expect to get a smartphone as it is when it is created. You will surely have to save your valuable data such as your pics, emails, conversation, videos, … in your pc or on a hosting site such as Google Drive, DropBox, … before starting the hard reset procedure of your Wiko Tommy 2.

To restore all your info just after the reset, you should backup your documents to your Google Account. To do that , go to:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

Now that you made the backup, all you have to do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You will be required to enter your security code (or PIN) and now that it is made, look for Erase Everything.

Your Wiko Tommy 2 is going to delete all your information. It will last a short time. Immediately after the operation is completed, the Wiko Tommy 2 is going to reboot with factory setup.


More ressources for the Wiko brand and Wiko Tommy 2 model:

About the Wiko Tommy 2

The dimensions of the Wiko Tommy 2 is 71.5 mm x 146.0 mm x 8.8 mm (width x height x depth) for a net weight of 165 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 66%.

The Wiko Tommy 2 smartphone works with one Qualcomm Snapdragon 212 MSM8909 v2 processor and one ARM Cortex-A7 (Quad-Core) with a 1.26 GHz clock speed. The following smartphone doesn’t include a 64-bit architecture processor.

Regarding the graphic part, the Wiko Tommy 2 incorporates Qualcomm Adreno 304 graphics card with 1 GB. You are able to make use of 8 GB of memory.

The Wiko Tommy 2 battery is Li-Polymer type with a full charge power of 2500 mAh amperes. The Wiko Tommy 2 was unveiled on June 2017 with Android 7.0 Nougat

A problem with the Wiko Tommy 2? Contact the support:

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