If for some reason Wiko Stairway starts knowing issues, do not worry! Just before you begin checking for fussy issues in the Android os, you can actually try to do a Soft and Hard Reset of your Wiko Stairway. This task can be relatively user-friendly and may very well solve issues that can affect your Wiko Stairway.
Just before doing any of the operation in this article, take into account that it really is important to create a copy of your Wiko Stairway. Albeit the soft reset of the Wiko Stairway is not going to be responsible for data loss, the hard reset is going to erase all of the data. Make a complete copy of the Wiko Stairway thanks to its program or simply on the Cloud (Google Drive, DropBox, …)
We will begin with the soft reset of your Wiko Stairway, the least difficult technique.
How to Soft Reset your Wiko Stairway
The soft reset of the Wiko Stairway probably will allow you to correct simple errors like a clogged apps, a battery that heats, a screen that freeze, the Wiko Stairway that becomes slow…
The process is undoubtedly quite simple:
- Simultaneously press the Volume Down and Power key until the Wiko Stairway restarts (about 20 seconds)
How to Hard Reset your Wiko Stairway (Factory Settings)
The factory settings reset or hard reset is definitely a bit more definitive option. This method is going to erase all the data of the Wiko Stairway and you can expect to obtain a cell phone as it is when it is created. You should really keep your essential documents like your photos, emails, chat, records, … on your computer or on a hosting site like Google Drive, DropBox, … before you begin the hard reset operation of your Wiko Stairway.
To recover all your document just after the reset, you can keep your documents to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Right after you completed the backup, all you need to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You need to type your security code (or PIN) and now that it is made, go for Erase Everything.
The Wiko Stairway is going to get rid of all your information. It will take a short time. Soon after the procedure is done, the Wiko Stairway will restart with factory setup.
More ressources for the Wiko brand and Wiko Stairway model:
- How to block calls on Wiko Stairway
- How to take screenshot on the Wiko Stairway
- How to root Wiko Stairway
About the Wiko Stairway
The dimensions of the Wiko Stairway is 73.0 mm x 144.5 mm x 9.0 mm (width x height x depth) for a net weight of 164 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 65%.
The Wiko Stairway smartphone uses one MediaTek MT6589 processor and one ARM Cortex-A7 (Quad-Core) with a 1.2 GHz clock speed. The following mobile phone does not have a 64-bit architecture processor.
Related the graphic part, the Wiko Stairway incorporates PowerVR SGX544 graphics card with 1 GB. You can actually make use of 16 GB of memory.
The Wiko Stairway battery is Li-Polymer type with a maximum power of 2000 mAh amperes. The Wiko Stairway was revealed on December 2013 with Android 4.1 Jelly Bean
A problem with the Wiko Stairway? Contact the support: