In case your Ukozi Q3 commences suffering troubles, tend not to worry! Just before you begin seeking for fussy issues found in the Android operating system, you can try to make a Soft and Hard Reset of your Ukozi Q3. This modification is usually generally convenient and can fix troubles that could threaten your Ukozi Q3.
Just before engaging in any of the task just below, do not forget that it truly is essential to create a copy of your Ukozi Q3. Even though the soft reset of your Ukozi Q3 is not going to induce data loss, the hard reset will erase all of the data. Perform a complete copy of the Ukozi Q3 thanks to its software or alternatively on the Cloud (Google Drive, DropBox, …)
We are going to start with the soft reset of your Ukozi Q3, the easiest method.

How to Soft Reset your Ukozi Q3
The soft reset of the Ukozi Q3 is going to allow you to fix small complications such as a blocked apps, a battery that heats, a screen that freeze, the Ukozi Q3 that becomes slow…
The solution is very easy:
- Concurrently press the Volume Down and Power key until the Ukozi Q3 restarts (roughly 20 seconds)

How to Hard Reset your Ukozi Q3 (Factory Settings)
The factory settings reset or hard reset is a bit more definitive alternative. This process will delete all the data of the Ukozi Q3 and you are going to find a mobile phone as it is when it is created. You will surely have to backup your valuable data such as your photos, contacts, chat, records, … on your computer or on the cloud such as Google Drive, DropBox, … before commencing the hard reset operation of your Ukozi Q3.
To restore all your document following the reset, you can conserve your documents to your Google Account. To do that , head over to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Once you generated the backup, all you should do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will require to type your security code (or PIN) and once it is made, select Erase Everything.
The Ukozi Q3 will remove all your data. It should take a short time. Now that the operation is finished, the Ukozi Q3 is going to reboot with factory setup.
More ressources for the Ukozi brand and Ukozi Q3 model:
About the Ukozi Q3
The dimensions of the Ukozi Q3 is 72.4 mm x 143.8 mm x 8.3 mm (width x height x depth) for a net weight of 155 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 66%.
The Ukozi Q3 mobile phone uses one MediaTek MT6737 (1.3Ghz) processor and one 4x ARM Cortex-A53 1.3 GHz (Quad-Core) with a 1.3 GHz clock speed. This excellent smartphone comes with a 64-bit architecture processor.
Regarding the graphic part, the Ukozi Q3 functions with the ARM Mali-T720 MP2 550MHz graphics card with 2 GB. You are able to employ 16 GB of memory.
The Ukozi Q3 battery is Li-Ion type with a maximum power of 2300 mAh amperes. The Ukozi Q3 was revealed on January 2018 with Android 6.0 Marshmallow
A problem with the Ukozi Q3? Contact the support: