In case that your star-s9 starts experiencing issues, you should not panic! Before you begin looking for fussy glitches in the Android operating system, you may also try to do a Soft and Hard Reset of your star-s9. This task is usually relatively elementary and will often resolve issues that may damage your star-s9.
Before doing any of the actions below, remember that it really is imperative to make a copy of your star-s9. Even if the soft reset of the star-s9 should not result in data loss, the hard reset will delete the whole data. Make a complete copy of the star-s9 thanks to its application or perhaps on the Cloud (Google Drive, DropBox, …)
We will commence with the soft reset of your star-s9, the least difficult solution.
How to Soft Reset your star-s9
The soft reset of the star-s9 is going to allow you to repair minor complications such as a blocked application, a battery that heats, a screen that freeze, the star-s9 that becomes slow…
The process is going to be very simple:
- Concurrently press the Volume Down and Power button until the star-s9 restarts (roughly 20 seconds)
How to Hard Reset your star-s9 (Factory Settings)
The factory settings reset or hard reset is a more definitive alternative. This method will delete all your data of the star-s9 and you can expect to get a smartphone as it is when it is created. You will need to backup your important documents such as your images, emails, text messages, videos, … on your own computer or on a hosting site such as Google Drive, DropBox, … before you start the hard reset operation of your star-s9.
To get back all your info soon after the reset, you can actually save your documents to your Google Account. For that, head over to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you made the backup, all you might want to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You need to enter your security code (or PIN) and as soon it is done, choose Erase Everything.
Your star-s9 will delete all your data. It is going to take a short time. Immediately after the operation is finished, the star-s9 should restart with factory setup.
More ressources for the Star brand and star-s9 model:
About the star-s9
The size of your star-s9 is 72.0 mm x 142.0 mm x 7.0 mm (width x height x depth) for a net weight of 106 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 67%.
The star-s9 smartphone makes use of one MediaTek MT6592 processor and one ARM Cortex-A7 (Octa-Core) with a 1.7 GHz clock speed. The following smartphone does not have a 64-bit architecture processor.
As for the graphic part, the star-s9 uses the ARM Mali-450 MP4 graphics card with 2 GB. You can actually employ 32 GB of memory.
The star-s9 battery is Li-Ion type with a full charge power of 2000 mAh amperes. The star-s9 was presented on February 2014 with Android 4.1 Jelly Bean
A problem with the star-s9? Contact the support: