In case that your Sony Xperia ZL appears suffering troubles, do not overreact! Just before you begin seeking for complex issues in the Android os, you can check to make a Soft and Hard Reset of your Sony Xperia ZL. This manipulation can be relatively user-friendly and will often solve troubles that may influence your Sony Xperia ZL.
Just before executing any of the task in this article, don’t forget that it truly is important to make a copy of your Sony Xperia ZL. Even though the soft reset of your Sony Xperia ZL should not result in loss of data, the hard reset is going to get rid of all the data. Perform a full copy of your Sony Xperia ZL thanks to its application or simply on the Cloud (Google Drive, DropBox, …)
We will start with the soft reset of your Sony Xperia ZL, the least difficult solution.

How to Soft Reset your Sony Xperia ZL
The soft reset of your Sony Xperia ZL is going to let you to correct minor concerns like a clogged apps, a battery that heats, a display that freeze, the Sony Xperia ZL that becomes slow…
The approach is undoubtedly very simple:
- Concurrently push the Volume Down and Power key until the Sony Xperia ZL restarts (roughly 20 seconds)

How to Hard Reset your Sony Xperia ZL (Factory Settings)
The factory settings reset or hard reset is undoubtedly a bit more definitive alternative. This technique is going to get rid of all your data of your Sony Xperia ZL and you can expect to find a cell phone as it is when it is produced. You will surely have to backup your principal files like your photos, apps, chat, records, … on your own pc or on the cloud like Google Drive, DropBox, … before you start the hard reset process of your Sony Xperia ZL.
To recover all your document after the reset, you can actually keep your documents to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
As soon you generated the backup, all you need to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You have to type your security code (or PIN) and once it is done, go for Erase Everything.
The Sony Xperia ZL is going to remove all your information. It will last a little while. Now that the procedure is completed, your Sony Xperia ZL is going to reboot with factory setup.
More ressources for the Sony brand and Sony Xperia ZL model:
- How to block calls on Sony Xperia ZL
- How to take screenshot on the Sony Xperia ZL
- How to root Sony Xperia ZL
About the Sony Xperia ZL
The dimensions of the Sony Xperia ZL is 69.3 mm x 131.6 mm x 10.0 mm (width x height x depth) for a net weight of 151 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 75%.
The Sony Xperia ZL smartphone integrates one Qualcomm Snapdragon S4 Pro APQ8064 processor and one Krait 200 (Quad-Core) with a 1.5 GHz clock speed. This mobile phone doesn’t include a 64-bit architecture processor.
Regarding the graphic part, the Sony Xperia ZL takes advantage of Qualcomm Adreno 320 graphics card with 2 GB. You’ll be able to use 16 GB of memory.
The Sony Xperia ZL battery is Li-Ion type with a full charge power of 2370 mAh amperes. The Sony Xperia ZL was presented on January 2013 with Android 5.0 Lollipop
A problem with the Sony Xperia ZL? Contact the support: