How to Soft & Hard Reset your Moto Z

If ever your Moto Z appears having issues, do not panic! Right before you commence watching for deep complications in the Android os, you can check to make a Soft and Hard Reset of your Moto Z. This adjustment is reasonably elementary and may very well solve issues that can impact your Moto Z.

Right before accomplishing any of the task in this article, remember that it is important to make a copy of your Moto Z. Even though the soft reset of the Moto Z should not lead to loss of data, the hard reset will erase all of the data. Perform a full copy of your Moto Z with its program or perhaps on the Cloud (Google Drive, DropBox, …)

We are going to begin with the soft reset of your Moto Z, the easiest process.

Moto Z

How to Soft Reset your Moto Z

The soft reset of your Moto Z probably will allow you to solve minor errors such as a crashed application, a battery that heats, a screen that freeze, the Moto Z that becomes slow…

The method is quite simple:

  • Simultaneously press the Volume Down and Power button until the Moto Z restarts (roughly 20 seconds)


How to Hard Reset your Moto Z (Factory Settings)

The factory settings reset or hard reset is going to be a bit more definitive possibility. This method will remove all the information of your Moto Z and you are going to get a cell phone as it is when it is produced. You will have to save your essential documents such as your images, contacts, text messages, movies, … in your pc or on a hosting site such as Google Drive, DropBox, … before you start the hard reset procedure of your Moto Z.

To recover all your info following the reset, you should backup your documents to your Google Account. For that, go to:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

Once you finished the backup, all you have to do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You will need to type your security code (or PIN) and once it is made, choose Erase Everything.

Your Moto Z will erase all your data. It will take a short time. Soon after the operation is done, your Moto Z is likely to reboot with factory settings.


More ressources for the Lenovo brand and Moto Z model:

About the Moto Z

The size of your amazing Moto Z is 75.3 mm x 153.3 mm x 5.2 mm (width x height x depth) for a net weight of 136 g. The screen offers a resolution of 1440 x 2560px (QHD) for a usable surface of 72%.

The Moto Z smartphone works with one Qualcomm Snapdragon 820 MSM8996 1.8 GHz processor and one Dual cluster Kryo 2×1.8GHz + 2×1.7GHz (Quad-Core) with a 1.8 GHz clock speed. The following smartphone provides a 64-bit architecture processor.

Related the graphic part, the Moto Z uses the Adreno 530 510MHz graphics card with 4 GB. You can employ 64 GB of memory.

The Moto Z battery is Li-Ion type with a full charge power of 2600 mAh amperes. The Moto Z was presented on June 2016 with Android 6.0 Marshmallow

A problem with the Moto Z? Contact the support:

Scroll to Top