In case that your Moto Z Play commences having complications, do not overreact! Right before you begin watching for fussy errors located in the Android operating system, you should try to perform a Soft and Hard Reset of your Moto Z Play. This task is in fact generally convenient and may solve complications that can threaten your Moto Z Play.
Right before making any one of the operation listed below, do not forget that it truly is important to create a backup of your Moto Z Play. Even if the soft reset of your Moto Z Play will not induce loss of data, the hard reset is going to get rid of the whole data. Do a complete backup of your Moto Z Play thanks to its program or simply on the Cloud (Google Drive, DropBox, …)
We are going to get started with the soft reset of your Moto Z Play, the least complicated option.
How to Soft Reset your Moto Z Play
The soft reset of your Moto Z Play should permit you to fix easy issues like a blocked apps, a battery that heats, a display that stop, the Moto Z Play that becomes slow…
The technique is undoubtedly easy:
- Concurrently press the Volume Down and Power button until the Moto Z Play restarts (approximately 20 seconds)
How to Hard Reset your Moto Z Play (Factory Settings)
The factory settings reset or hard reset is a more definitive option. This technique is going to erase all the information of your Moto Z Play and you will get a smartphone as it is when it is created. You will surely have to keep your important documents like your images, contacts, messages, records, … in your computer or on the cloud like Google Drive, DropBox, … before commencing the hard reset job of your Moto Z Play.
To restore all your document after the reset, you can actually save your documents to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
As soon you finished the backup, all you might want to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You have to write your security code (or PIN) and now that it is done, choose Erase Everything.
Your Moto Z Play is going to remove all the data. It will last a short time. Immediately after the process is finished, your Moto Z Play is likely to reboot with factory settings.
More ressources for the Lenovo brand and Moto Z Play model:
About the Moto Z Play
The size of the Moto Z Play is 76.4 mm x 156.4 mm x 7.0 mm (width x height x depth) for a net weight of 165 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 69%.
The Moto Z Play smartphone integrates one Qualcomm Snapdragon 625 MSM8953 processor and one ARM Cortex-A53 (Octa-Core) with a 2 GHz clock speed. This excellent mobile phone incorporates a 64-bit architecture processor.
Regarding the graphic part, the Moto Z Play functions with the Qualcomm Adreno 506 graphics card with 3 GB. You’ll be able to use 32 GB of memory.
The Moto Z Play battery is Li-Ion type with a full charge power of 3510 mAh amperes. The Moto Z Play was revealed on September 2016 with Android 6.0 Marshmallow
A problem with the Moto Z Play? Contact the support: