In case your Gretel A9 starts knowing issues, really do not stress! Just before you commence searching for complex complications found in the Android os, you can try to make a Soft and Hard Reset of your Gretel A9. This manipulation is in fact generally convenient and could very well solve issues that could impact your Gretel A9.
Just before executing any one of the actions below, don’t forget that it is crucial to create a backup of your Gretel A9. Albeit the soft reset of your Gretel A9 should not induce loss of data, the hard reset will delete all the data. Perform an entire backup of the Gretel A9 with its application or alternatively on the Cloud (Google Drive, DropBox, …)
We are going to begin with the soft reset of your Gretel A9, the most basic technique.
How to Soft Reset your Gretel A9
The soft reset of the Gretel A9 will let you to solve small concerns such as a crashed application, a battery that heats, a screen that freeze, the Gretel A9 that becomes slow…
The solution is very simple:
- Concurrently push the Volume Down and Power key until the Gretel A9 restarts (about 20 seconds)
How to Hard Reset your Gretel A9 (Factory Settings)
The factory settings reset or hard reset is without question a more radical solution. This method will delete all your data of the Gretel A9 and you can expect to get a cell phone as it is when it is created. You will have to keep your important documents such as your pics, apps, chat, videos, … in your pc or on the cloud such as Google Drive, DropBox, … prior to starting the hard reset process of your Gretel A9.
To get back all your data after the reset, you should keep your data to your Google Account. To do that , head over to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
As soon you completed the backup, all you might want to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You have to write your security code (or PIN) and now that it is made, look for Erase Everything.
The Gretel A9 will remove all the data. It will take a little while. Soon after the operation is completed, the Gretel A9 will reboot with factory configuration.
More ressources for the Gretel brand and Gretel A9 model:
About the Gretel A9
The dimensions of your amazing Gretel A9 is 72.8 mm x 146.6 mm x 8.7 mm (width x height x depth) for a net weight of 164 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 64%.
The Gretel A9 mobile phone works with one MediaTek MT6737 (1.3Ghz) processor and one 4x ARM Cortex-A53 1.3 GHz (Quad-Core) with a 1.3 GHz clock speed. This excellent mobile phone has a 64-bit architecture processor.
As for the graphic part, the Gretel A9 takes advantage of ARM Mali-T720 MP2 550MHz graphics card with 2 GB. You are able to use 16 GB of memory.
The Gretel A9 battery is Li-Ion type with a maximum capacity of 2300 mAh amperes. The Gretel A9 was revealed on March 2017 with Android 7.0 Nougat
A problem with the Gretel A9? Contact the support: