How to Soft & Hard Reset your Energy Phone Neo 2

If someday your Energy Phone Neo 2 appears experiencing issues, you should not stress! Right before you think searching for complicated errors found in the Android os, you actually can try to do a Soft and Hard Reset of your Energy Phone Neo 2. This modification is relatively convenient and can fix issues that can affect your Energy Phone Neo 2.

Right before running any of the actions listed below, do not forget that it really is crucial to create a backup of your Energy Phone Neo 2. Albeit the soft reset of the Energy Phone Neo 2 should not cause loss of data, the hard reset will erase all of the data. Do a full backup of your Energy Phone Neo 2 thanks to its program or simply on the Cloud (Google Drive, DropBox, …)

We will start with the soft reset of your Energy Phone Neo 2, the simplest option.

Energy Phone Neo 2

How to Soft Reset your Energy Phone Neo 2

The soft reset of your Energy Phone Neo 2 will permit you to solve simple complications such as a clogged application, a battery that heats, a screen that stop, the Energy Phone Neo 2 that becomes slow…

The solution is going to be very easy:

  • Concurrently push the Volume Down and Power button until the Energy Phone Neo 2 restarts (approximately 20 seconds)

soft-reset-android

How to Hard Reset your Energy Phone Neo 2 (Factory Settings)

The factory settings reset or hard reset is without question a bit more definitive alternative. This procedure will get rid of all the data of your Energy Phone Neo 2 and you are going to obtain a smartphone as it is when it is produced. You have to save your valuable files such as your pics, emails, text messages, records, … on your own computer or on the cloud such as Google Drive, DropBox, … before you begin the hard reset process of your Energy Phone Neo 2.

To retrieve all your info just after the reset, you can actually conserve your data to your Google Account. To do that , look at:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

Once you generated the backup, all you should do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You have to enter your security code (or PIN) and soon after it is done, go for Erase Everything.

The Energy Phone Neo 2 will remove all your data. It will last a short time. Soon after the operation is done, your Energy Phone Neo 2 is likely to restart with factory settings.

Source

More ressources for the Energy brand and Energy Phone Neo 2 model:

About the Energy Phone Neo 2

The dimensions of the Energy Phone Neo 2 is 66.5 mm x 135.0 mm x 9.3 mm (width x height x depth) for a net weight of 135 g. The screen offers a resolution of 480 x 854px (LowRes) for a usable surface of 62%.

The Energy Phone Neo 2 mobile phone makes use of one MediaTek MT6735P processor and one ARM Cortex-A53 (Quad-Core) with a 1 GHz clock speed. This smartphone has a 64-bit architecture processor.

Relating to the graphic part, the Energy Phone Neo 2 takes advantage of ARM Mali-T720 MP4 graphics card with 1 GB. You can employ 8 GB of memory.

The Energy Phone Neo 2 battery is Li-Polymer type with a full charge power of 2000 mAh amperes. The Energy Phone Neo 2 was presented on August 2016 with Android 6.0 Marshmallow

A problem with the Energy Phone Neo 2? Contact the support:

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