If for some reason E&L W5 starts experiencing issues, do not stress! Before you think seeking for deep concerns in the Android os, you should check to perform a Soft and Hard Reset of your E&L W5. This manipulation is generally user-friendly and can fix issues that may threaten your E&L W5.
Before executing any one of the actions just below, don’t forget that it truly is imperative to make a backup of your E&L W5. Even if the soft reset of your E&L W5 will not cause data loss, the hard reset is going to delete the whole data. Perform a full backup of the E&L W5 with its software or on the Cloud (Google Drive, DropBox, …)
We will commence with the soft reset of your E&L W5, the most simple solution.

How to Soft Reset your E&L W5
The soft reset of the E&L W5 probably will let you to correct small concerns like a blocked application, a battery that heats, a screen that stop, the E&L W5 that becomes slow…
The solution is very easy:
- Simultaneously push the Volume Down and Power key until the E&L W5 restarts (about 20 seconds)

How to Hard Reset your E&L W5 (Factory Settings)
The factory settings reset or hard reset is without question a bit more definitive remedy. This process is going to delete all the information of the E&L W5 and you are going to get a smartphone as it is when it is produced. You will have to keep your important data like your images, emails, text messages, videos, … on your pc or on a hosting site like Google Drive, DropBox, … before beginning the hard reset operation of your E&L W5.
To retrieve all your document following the reset, you should preserve your data to your Google Account. To do that , go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you generated the backup, all you might want to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will need to enter your security code (or PIN) and once it is done, go with Erase Everything.
Your E&L W5 is going to erase all your information. It will normally take a little while. Now that the process is finished, the E&L W5 should reboot with factory setup.
More ressources for the E&L brand and E&L W5 model:
About the E&L W5
The dimensions of the E&L W5 is 71.0 mm x 132.0 mm x 15.0 mm (width x height x depth) for a net weight of 218 g. The screen offers a resolution of 480 x 800px (LowRes) for a usable surface of 48%.
The E&L W5 mobile phone uses one MediaTek MT6735 processor and one ARM Cortex-A53 (Quad-Core) with a 1.3 GHz clock speed. This mobile phone includes a 64-bit architecture processor.
As for the graphic part, the E&L W5 includes the ARM Mali-T720 graphics card with 1 GB. You are able to make use of 8 GB of memory.
The E&L W5 battery is Li-Polymer type with a maximum capacity of 2800 mAh amperes. The E&L W5 was presented on February 2016 with Android 5.0 Lollipop
A problem with the E&L W5? Contact the support: