In case that your BlackBerry Priv starts knowing problems, tend not to stress! Before you commence watching for complex problems located in the Android operating system, you may also check to make a Soft and Hard Reset of your BlackBerry Priv. This modification is in fact reasonably user-friendly and can resolve problems that could impact your BlackBerry Priv.
Before doing any of the operation just below, bear in mind that it really is essential to create a backup of your BlackBerry Priv. Even though the soft reset of the BlackBerry Priv is not going to result in loss of data, the hard reset will erase all the data. Make an entire backup of the BlackBerry Priv thanks to its application or on the Cloud (Google Drive, DropBox, …)
We will get started with the soft reset of your BlackBerry Priv, the least difficult process.
How to Soft Reset your BlackBerry Priv
The soft reset of the BlackBerry Priv is likely to let you to fix minor problems such as a blocked apps, a battery that heats, a screen that freeze, the BlackBerry Priv that becomes slow…
The technique is very easy:
- Simultaneously press the Volume Down and Power key until the BlackBerry Priv restarts (approximately 20 seconds)
How to Hard Reset your BlackBerry Priv (Factory Settings)
The factory settings reset or hard reset is definitely a more definitive alternative. This process will clear off all your data of the BlackBerry Priv and you can expect to obtain a smartphone as it is when it is produced. You have to save your valuable documents such as your photos, emails, messages, movies, … on your computer or on the cloud such as Google Drive, DropBox, … before you start the hard reset operation of your BlackBerry Priv.
To get back all your documents soon after the reset, you should save your documents to your Google Account. To do that , go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Right after you generated the backup, all you should do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be needing to type your security code (or PIN) and as soon it is completed, choose Erase Everything.
Your BlackBerry Priv will delete all the data. It is going to take a short time. Now that the task is done, the BlackBerry Priv will restart with factory configuration.
More ressources for the BlackBerry brand and BlackBerry Priv model:
- How to block calls on BlackBerry Priv
- How to take screenshot on the BlackBerry Priv
- How to root BlackBerry Priv
About the BlackBerry Priv
The dimensions of your amazing BlackBerry Priv is 77.2 mm x 147.0 mm x 9.4 mm (width x height x depth) for a net weight of 192 g. The screen offers a resolution of 1440 x 2560px (QHD) for a usable surface of 70%.
The BlackBerry Priv smartphone works with one Qualcomm Snapdragon 808 MSM8992 processor and one Quad-core 1.44 GHz Cortex-A53 + Dual-core 1.82 GHz (Hexa-Core) with a 1.8 GHz clock speed. This smartphone includes a 64-bit architecture processor.
Relating to the graphic part, the BlackBerry Priv uses the Qualcomm Adreno 418 graphics card with 3 GB. You are able to make use of 32 GB of memory.
The BlackBerry Priv battery is Li-Polymer type with a full charge power of 3410 mAh amperes. The BlackBerry Priv was unveiled on September 2015 with Android 5.0 Lollipop
A problem with the BlackBerry Priv? Contact the support: BlackBerry Support