In case that your Alcatel OneTouch Star appears experiencing problems, you should not overreact! Just before you commence searching for complex errors in the Android operating system, you can try to perform a Soft and Hard Reset of your Alcatel OneTouch Star. This manipulation is in fact quite convenient and may fix problems that may affect your Alcatel OneTouch Star.
Just before performing any one of the hacks listed below, keep in mind that it truly is important to make a copy of your Alcatel OneTouch Star. Even if the soft reset of the Alcatel OneTouch Star does not lead to loss of data, the hard reset will erase all the data. Perform an entire copy of your Alcatel OneTouch Star with its software or on the Cloud (Google Drive, DropBox, …)
We will start with the soft reset of your Alcatel OneTouch Star, the least complicated method.
How to Soft Reset your Alcatel OneTouch Star
The soft reset of your Alcatel OneTouch Star is going to allow you to solve minor problems like a crashed apps, a battery that heats, a screen that stop, the Alcatel OneTouch Star that becomes slow…
The process is definitely very easy:
- Concurrently press the Volume Down and Power key until the Alcatel OneTouch Star restarts (about 20 seconds)
How to Hard Reset your Alcatel OneTouch Star (Factory Settings)
The factory settings reset or hard reset is definitely a bit more definitive possibility. This process will clear off all your data of your Alcatel OneTouch Star and you are going to find a cell phone as it is when it is manufactured. You must backup your essential files like your photos, apps, text messages, movies, … on your computer or on the cloud like Google Drive, DropBox, … before beginning the hard reset job of your Alcatel OneTouch Star.
To get back all your document following the reset, you can actually keep your data to your Google Account. For that, head over to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you generated the backup, all you need to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You have to enter your security code (or PIN) and once it is completed, choose Erase Everything.
The Alcatel OneTouch Star will erase all your data. It should take a little while. Once the task is completed, your Alcatel OneTouch Star should reboot with factory settings.
More ressources for the Alcatel brand and Alcatel OneTouch Star model:
- How to block calls on Alcatel OneTouch Star
- How to take screenshot on the Alcatel OneTouch Star
- How to root Alcatel OneTouch Star
About the Alcatel OneTouch Star
The dimensions of your Alcatel OneTouch Star is 60.8 mm x 117.9 mm x 9.7 mm (width x height x depth) for a net weight of 119 g. The screen offers a resolution of 480 x 800px (LowRes) for a usable surface of 63%.
The Alcatel OneTouch Star mobile phone works with one MediaTek MT6577 processor and one ARM Cortex-A9 (Dual-Core) with a 1 GHz clock speed. The following mobile phone doesn’t feature a 64-bit architecture processor.
Concerning the graphic part, the Alcatel OneTouch Star takes advantage of PowerVR SGX531 graphics card with 512 MB. You can actually make use of 4 GB of memory.
The Alcatel OneTouch Star battery is Li-Ion type with a full charge capacity of 1500 mAh amperes. The Alcatel OneTouch Star was revealed on February 2013 with Android 4.1 Jelly Bean
A problem with the Alcatel OneTouch Star? Contact the support: