If ever your Alcatel OneTouch Pop C9 commences knowing troubles, tend not to panic! Just before you start watching for complex problems found in the Android operating system, you should try to do a Soft and Hard Reset of your Alcatel OneTouch Pop C9. This modification is in fact reasonably user-friendly and could very well resolve troubles that may influence your Alcatel OneTouch Pop C9.
Just before executing any of the hacks below, take into account that it really is essential to create a backup of your Alcatel OneTouch Pop C9. Albeit the soft reset of your Alcatel OneTouch Pop C9 is not going to cause data loss, the hard reset is going to get rid of the whole data. Perform a complete backup of the Alcatel OneTouch Pop C9 thanks to its application or perhaps on the Cloud (Google Drive, DropBox, …)
We will get started with the soft reset of your Alcatel OneTouch Pop C9, the simplest method.
![Alcatel OneTouch Pop C9](https://helpandroid.com/wp-content/uploads/2018/11/alcatel-onetouch-pop-c9.jpeg)
How to Soft Reset your Alcatel OneTouch Pop C9
The soft reset of the Alcatel OneTouch Pop C9 will let you to repair easy issues like a blocked apps, a battery that heats, a screen that freeze, the Alcatel OneTouch Pop C9 that becomes slow…
The solution is going to be easy:
- Simultaneously press the Volume Down and Power key until the Alcatel OneTouch Pop C9 restarts (approximately 20 seconds)
![soft-reset-android](https://helpandroid.com/wp-content/uploads/2019/05/soft-reset-android.png)
How to Hard Reset your Alcatel OneTouch Pop C9 (Factory Settings)
The factory settings reset or hard reset is certainly a more radical solution. This process is going to remove all the information of the Alcatel OneTouch Pop C9 and you will find a mobile phone as it is when it is produced. You should save your important files like your images, apps, conversation, videos, … on your computer or on a hosting site like Google Drive, DropBox, … before starting the hard reset procedure of your Alcatel OneTouch Pop C9.
To recover all your document soon after the reset, you should preserve your data to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
As soon you finished the backup, all you should do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be required to enter your security code (or PIN) and once it is done, go with Erase Everything.
The Alcatel OneTouch Pop C9 is going to get rid of all your data. It will take a short time. Immediately after the task is completed, the Alcatel OneTouch Pop C9 will reboot with factory settings.
More ressources for the Alcatel brand and Alcatel OneTouch Pop C9 model:
- How to block calls on Alcatel OneTouch Pop C9
- How to take screenshot on the Alcatel OneTouch Pop C9
- How to root Alcatel OneTouch Pop C9
About the Alcatel OneTouch Pop C9
The dimensions of the Alcatel OneTouch Pop C9 is 77.5 mm x 151.0 mm x 9.5 mm (width x height x depth) for a net weight of 189 g. The screen offers a resolution of 540 x 960px (LowRes) for a usable surface of 71%.
The Alcatel OneTouch Pop C9 smartphone uses one MediaTek MT6582 processor and one ARM Cortex-A7 (Quad-Core) with a 1.3 GHz clock speed. This mobile phone doesn’t have a 64-bit architecture processor.
Regarding the graphic part, the Alcatel OneTouch Pop C9 incorporates ARM Mali-400 MP2 graphics card with 1 GB. You’ll be able to employ 4 GB of memory.
The Alcatel OneTouch Pop C9 battery is Li-Ion type with a full charge power of 2500 mAh amperes. The Alcatel OneTouch Pop C9 was revealed on January 2014 with Android 4.1 Jelly Bean
A problem with the Alcatel OneTouch Pop C9? Contact the support: