In case your Alcatel OneTouch Pop C5 appears suffering issues, you should not panic! Just before you think checking for complex problems located in the Android operating system, you can also try to do a Soft and Hard Reset of your Alcatel OneTouch Pop C5. This modification is going to be reasonably elementary and can fix issues that could damage your Alcatel OneTouch Pop C5.
Just before engaging in any of the operation in this article, bear in mind that it is important to create a backup of your Alcatel OneTouch Pop C5. Albeit the soft reset of the Alcatel OneTouch Pop C5 should not result in data loss, the hard reset will clear all of the data. Generate an entire backup of your Alcatel OneTouch Pop C5 with its software or simply on the Cloud (Google Drive, DropBox, …)
We are going to start with the soft reset of your Alcatel OneTouch Pop C5, the simplest solution.
How to Soft Reset your Alcatel OneTouch Pop C5
The soft reset of your Alcatel OneTouch Pop C5 is likely to let you to correct simple concerns such as a blocked apps, a battery that heats, a screen that stop, the Alcatel OneTouch Pop C5 that becomes slow…
The process is undoubtedly very simple:
- Simultaneously press the Volume Down and Power button until the Alcatel OneTouch Pop C5 restarts (approximately 20 seconds)
How to Hard Reset your Alcatel OneTouch Pop C5 (Factory Settings)
The factory settings reset or hard reset is definitely a bit more radical option. This method will get rid of all your data of your Alcatel OneTouch Pop C5 and you will obtain a cell phone as it is when it is manufactured. You really should save your valuable files such as your images, emails, messages, records, … on your own pc or on the cloud such as Google Drive, DropBox, … before you begin the hard reset procedure of your Alcatel OneTouch Pop C5.
To retrieve all your data just after the reset, you should conserve your data to your Google Account. For that, head over to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Once you completed the backup, all you need to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will need to enter your security code (or PIN) and now that it is completed, choose Erase Everything.
Your Alcatel OneTouch Pop C5 will delete all your data. It will normally take a little while. Immediately after the operation is completed, your Alcatel OneTouch Pop C5 is likely to restart with factory settings.
More ressources for the Alcatel brand and Alcatel OneTouch Pop C5 model:
- How to block calls on Alcatel OneTouch Pop C5
- How to take screenshot on the Alcatel OneTouch Pop C5
- How to root Alcatel OneTouch Pop C5
About the Alcatel OneTouch Pop C5
The size of your Alcatel OneTouch Pop C5 is 67.9 mm x 131.5 mm x 11.5 mm (width x height x depth) for a net weight of 157 g. The screen offers a resolution of 480 x 854px (LowRes) for a usable surface of 62%.
The Alcatel OneTouch Pop C5 smartphone uses one MediaTek MT6572 processor and one ARM Cortex-A7 (Dual-Core) with a 1.3 GHz clock speed. The following smartphone does not have a 64-bit architecture processor.
Related the graphic part, the Alcatel OneTouch Pop C5 functions with the ARM Mali-400 MP graphics card with 512 MB. You are able to make use of 4 GB of memory.
The Alcatel OneTouch Pop C5 battery is Li-Ion type with a maximum capacity of 1800 mAh amperes. The Alcatel OneTouch Pop C5 was unveiled on September 2014 with Android 4.1 Jelly Bean
A problem with the Alcatel OneTouch Pop C5? Contact the support: