How to Soft & Hard Reset your Alcatel OneTouch Pop 2 (5)

In case that your Alcatel OneTouch Pop 2 (5) starts experiencing complications, you should not panic! Before you start seeking for fussy issues in the Android os, you can actually check to do a Soft and Hard Reset of your Alcatel OneTouch Pop 2 (5). This task can be generally user-friendly and may very well resolve complications that may impact your Alcatel OneTouch Pop 2 (5).

Before executing any one of the actions just below, understand that it is critical to create a backup of your Alcatel OneTouch Pop 2 (5). Even though the soft reset of your Alcatel OneTouch Pop 2 (5) does not be responsible for data loss, the hard reset will delete all of the data. Do a full backup of your Alcatel OneTouch Pop 2 (5) with its software or alternatively on the Cloud (Google Drive, DropBox, …)

We will start with the soft reset of your Alcatel OneTouch Pop 2 (5), the least difficult technique.

Alcatel OneTouch Pop 2 (5)

How to Soft Reset your Alcatel OneTouch Pop 2 (5)

The soft reset of your Alcatel OneTouch Pop 2 (5) will permit you to solve easy complications such as a blocked application, a battery that heats, a display that freeze, the Alcatel OneTouch Pop 2 (5) that becomes slow…

The technique is undoubtedly very simple:

  • Concurrently press the Volume Down and Power button until the Alcatel OneTouch Pop 2 (5) restarts (approximately 20 seconds)

soft-reset-android

How to Hard Reset your Alcatel OneTouch Pop 2 (5) (Factory Settings)

The factory settings reset or hard reset is going to be a bit more definitive remedy. This process will remove all the information of your Alcatel OneTouch Pop 2 (5) and you are going to get a cell phone as it is when it is made. You will need to backup your valuable files such as your pics, contacts, text messages, videos, … on your pc or on a hosting site such as Google Drive, DropBox, … prior to starting the hard reset job of your Alcatel OneTouch Pop 2 (5).

To restore all your data just after the reset, you can save your data to your Google Account. For that, head over to:

  • Settings -> System -> Advanced -> Backup
  • Activate the backup

Now that you made the backup, all you have to do is:

  • System -> Advanced -> Reset options.
  • Erase all data (factory reset) -> Reset phone

You will require to type your security code (or PIN) and once it is done, choose Erase Everything.

The Alcatel OneTouch Pop 2 (5) will erase all your information. It will take a little while. Once the process is completed, your Alcatel OneTouch Pop 2 (5) should reboot with factory configuration.

Source

More ressources for the Alcatel brand and Alcatel OneTouch Pop 2 (5) model:

About the Alcatel OneTouch Pop 2 (5)

The size of your amazing Alcatel OneTouch Pop 2 (5) is 71.5 mm x 141.0 mm x 9.7 mm (width x height x depth) for a net weight of 174 g. The screen offers a resolution of 480 x 854px (LowRes) for a usable surface of 68%.

The Alcatel OneTouch Pop 2 (5) smartphone integrates one Qualcomm Snapdragon 410 MSM8916v2 processor and one ARM Cortex-A53 (Quad-Core) with a 1.4 GHz clock speed. This mobile phone provides a 64-bit architecture processor.

Related the graphic part, the Alcatel OneTouch Pop 2 (5) uses the Qualcomm Adreno 306 graphics card with 1 GB. You are able to employ 8 GB of memory.

The Alcatel OneTouch Pop 2 (5) battery is Li-Ion type with a maximum power of 2500 mAh amperes. The Alcatel OneTouch Pop 2 (5) was revealed on September 2014 with Android 5.0 Lollipop

A problem with the Alcatel OneTouch Pop 2 (5)? Contact the support:

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