In case your Alcatel OneTouch Idol Alpha appears knowing problems, do not overreact! Just before you think searching for deep issues in the Android os, you can try to do a Soft and Hard Reset of your Alcatel OneTouch Idol Alpha. This modification is quite elementary and can solve problems that may affect your Alcatel OneTouch Idol Alpha.
Just before making any of the task just below, remember that it really is important to create a copy of your Alcatel OneTouch Idol Alpha. Even if the soft reset of your Alcatel OneTouch Idol Alpha does not be responsible for loss of data, the hard reset is going to get rid of the whole data. Do a complete copy of your Alcatel OneTouch Idol Alpha with its software or on the Cloud (Google Drive, DropBox, …)
We are going to begin with the soft reset of your Alcatel OneTouch Idol Alpha, the simplest process.
How to Soft Reset your Alcatel OneTouch Idol Alpha
The soft reset of your Alcatel OneTouch Idol Alpha is going to allow you to take care of easy problems such as a crashed application, a battery that heats, a screen that freeze, the Alcatel OneTouch Idol Alpha that becomes slow…
The approach is going to be very easy:
- Concurrently push the Volume Down and Power key until the Alcatel OneTouch Idol Alpha restarts (roughly 20 seconds)
How to Hard Reset your Alcatel OneTouch Idol Alpha (Factory Settings)
The factory settings reset or hard reset is undoubtedly a bit more radical solution. This method is going to clear off all the information of your Alcatel OneTouch Idol Alpha and you can expect to find a mobile phone as it is when it is produced. You should keep your valuable documents such as your pics, contacts, conversation, movies, … on your pc or on the cloud such as Google Drive, DropBox, … prior to starting the hard reset operation of your Alcatel OneTouch Idol Alpha.
To restore all your data just after the reset, you can actually backup your documents to your Google Account. To do that , look at:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Now that you made the backup, all you might want to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You need to enter your security code (or PIN) and once it is done, select Erase Everything.
The Alcatel OneTouch Idol Alpha is going to erase all the data. It should take a short time. Now that the task is finished, your Alcatel OneTouch Idol Alpha should reboot with factory configuration.
More ressources for the Alcatel brand and Alcatel OneTouch Idol Alpha model:
- How to block calls on Alcatel OneTouch Idol Alpha
- How to take screenshot on the Alcatel OneTouch Idol Alpha
- How to root Alcatel OneTouch Idol Alpha
About the Alcatel OneTouch Idol Alpha
The dimensions of your Alcatel OneTouch Idol Alpha is 66.6 mm x 138.0 mm x 7.5 mm (width x height x depth) for a net weight of 117 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 66%.
The Alcatel OneTouch Idol Alpha mobile phone uses one MediaTek MT6589 processor and one ARM Cortex-A7 (Quad-Core) with a 1.2 GHz clock speed. The following smartphone doesn’t include a 64-bit architecture processor.
Related the graphic part, the Alcatel OneTouch Idol Alpha uses the PowerVR SGX544 graphics card with 1 GB. You are able to make use of 16 GB of memory.
The Alcatel OneTouch Idol Alpha battery is Lithium type with a maximum power of 2000 mAh amperes. The Alcatel OneTouch Idol Alpha was presented on September 2013 with Android 4.1 Jelly Bean
A problem with the Alcatel OneTouch Idol Alpha? Contact the support: