In case that your Alcatel Onetouch Hero 2 commences knowing complications, really do not worry! Just before you think looking for fussy glitches found in the Android operating system, you should check to make a Soft and Hard Reset of your Alcatel Onetouch Hero 2. This modification is going to be reasonably user-friendly and may very well resolve complications that may affect your Alcatel Onetouch Hero 2.
Just before accomplishing any of the actions in this article, don’t forget that it really is essential to create a backup of your Alcatel Onetouch Hero 2. Albeit the soft reset of your Alcatel Onetouch Hero 2 should not be responsible for loss of data, the hard reset is going to delete all the data. Make a complete backup of the Alcatel Onetouch Hero 2 with its software or alternatively on the Cloud (Google Drive, DropBox, …)
We will start with the soft reset of your Alcatel Onetouch Hero 2, the least complicated solution.
How to Soft Reset your Alcatel Onetouch Hero 2
The soft reset of the Alcatel Onetouch Hero 2 is going to let you to correct simple issues like a clogged apps, a battery that heats, a display that stop, the Alcatel Onetouch Hero 2 that becomes slow…
The approach is very easy:
- Concurrently push the Volume Down and Power button until the Alcatel Onetouch Hero 2 restarts (approximately 20 seconds)
How to Hard Reset your Alcatel Onetouch Hero 2 (Factory Settings)
The factory settings reset or hard reset is going to be a more radical possibility. This procedure is going to delete all your data of the Alcatel Onetouch Hero 2 and you can expect to find a cell phone as it is when it is manufactured. You must save your important documents like your pics, emails, messages, records, … on your computer or on the cloud like Google Drive, DropBox, … before commencing the hard reset process of your Alcatel Onetouch Hero 2.
To recover all your documents after the reset, you can keep your data to your Google Account. For that, look at:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Once you generated the backup, all you should do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be required to write your security code (or PIN) and now that it is completed, select Erase Everything.
The Alcatel Onetouch Hero 2 is going to remove all the data. It should take a short time. As soon the task is completed, the Alcatel Onetouch Hero 2 should restart with factory setup.
More ressources for the Alcatel brand and Alcatel Onetouch Hero 2 model:
- How to block calls on Alcatel Onetouch Hero 2
- How to take screenshot on the Alcatel Onetouch Hero 2
- How to root Alcatel Onetouch Hero 2
About the Alcatel Onetouch Hero 2
The size of your amazing Alcatel Onetouch Hero 2 is 81.6 mm x 160.5 mm x 7.9 mm (width x height x depth) for a net weight of 175 g. The screen offers a resolution of 1080 x 1920px (FHD) for a usable surface of 75%.
The Alcatel Onetouch Hero 2 mobile phone integrates one MediaTek MT6592T processor and one ARM Cortex-A7 (Octa-Core) with a 2 GHz clock speed. This smartphone doesn’t feature a 64-bit architecture processor.
Relating to the graphic part, the Alcatel Onetouch Hero 2 takes advantage of ARM Mali-450 MP4 graphics card with 2 GB. You’ll be able to employ 16 GB of memory.
The Alcatel Onetouch Hero 2 battery is Li-Ion type with a full charge power of 3100 mAh amperes. The Alcatel Onetouch Hero 2 was presented on September 2014 with Android 4.4 KitKat
A problem with the Alcatel Onetouch Hero 2? Contact the support: