If someday your Alcatel OneTouch Go Play commences having issues, do not stress! Before you think checking for fussy errors in the Android operating system, you actually can try to do a Soft and Hard Reset of your Alcatel OneTouch Go Play. This modification is in fact relatively convenient and may very well fix issues that can damage your Alcatel OneTouch Go Play.
Before doing any of the hacks below, do not forget that it really is important to create a copy of your Alcatel OneTouch Go Play. Even though the soft reset of the Alcatel OneTouch Go Play does not be responsible for data loss, the hard reset will erase all of the data. Make a complete copy of your Alcatel OneTouch Go Play with its application or alternatively on the Cloud (Google Drive, DropBox, …)
We will commence with the soft reset of your Alcatel OneTouch Go Play, the simplest solution.
How to Soft Reset your Alcatel OneTouch Go Play
The soft reset of your Alcatel OneTouch Go Play probably will let you to solve simple issues such as a clogged apps, a battery that heats, a display that stop, the Alcatel OneTouch Go Play that becomes slow…
The approach is easy:
- Simultaneously press the Volume Down and Power button until the Alcatel OneTouch Go Play restarts (roughly 20 seconds)
How to Hard Reset your Alcatel OneTouch Go Play (Factory Settings)
The factory settings reset or hard reset is undoubtedly a bit more radical alternative. This procedure will get rid of all your data of your Alcatel OneTouch Go Play and you will find a mobile phone as it is when it is created. You have to keep your important files such as your images, emails, chat, movies, … in your computer or on the cloud such as Google Drive, DropBox, … before you begin the hard reset process of your Alcatel OneTouch Go Play.
To recover all your document just after the reset, you should conserve your data to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
As soon you completed the backup, all you have to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be needing to enter your security code (or PIN) and once it is made, select Erase Everything.
Your Alcatel OneTouch Go Play will delete all your data. It is going to take a short time. As soon the process is finished, your Alcatel OneTouch Go Play should reboot with factory settings.
More ressources for the Alcatel brand and Alcatel OneTouch Go Play model:
- How to block calls on Alcatel OneTouch Go Play
- How to take screenshot on the Alcatel OneTouch Go Play
- How to root Alcatel OneTouch Go Play
About the Alcatel OneTouch Go Play
The size of your Alcatel OneTouch Go Play is 73.3 mm x 143.3 mm x 9.2 mm (width x height x depth) for a net weight of 151 g. The screen offers a resolution of 720 x 1280px (HD) for a usable surface of 65%.
The Alcatel OneTouch Go Play mobile phone uses one Qualcomm Snapdragon 410 MSM8916v2 processor and one ARM Cortex-A53 (Quad-Core) with a 1.4 GHz clock speed. The following smartphone contains a 64-bit architecture processor.
Regarding the graphic part, the Alcatel OneTouch Go Play functions with the Qualcomm Adreno 306 graphics card with 1 GB. You’ll be able to make use of 8 GB of memory.
The Alcatel OneTouch Go Play battery is Li-Ion type with a full charge capacity of 2500 mAh amperes. The Alcatel OneTouch Go Play was unveiled on September 2015 with Android 5.0 Lollipop
A problem with the Alcatel OneTouch Go Play? Contact the support: