If ever your Alcatel 3L starts experiencing issues, you should not stress! Before you start searching for complicated concerns found in the Android operating system, you should check to make a Soft and Hard Reset of your Alcatel 3L. This modification is in fact quite convenient and may solve issues that can damage your Alcatel 3L.
Before accomplishing any of the actions just below, don’t forget that it is important to create a backup of your Alcatel 3L. Even if the soft reset of your Alcatel 3L does not induce data loss, the hard reset will get rid of the whole data. Generate a total backup of the Alcatel 3L thanks to its program or alternatively on the Cloud (Google Drive, DropBox, …)
We are going to commence with the soft reset of your Alcatel 3L, the least difficult technique.

How to Soft Reset your Alcatel 3L
The soft reset of the Alcatel 3L will allow you to fix simple complications such as a crashed apps, a battery that heats, a screen that freeze, the Alcatel 3L that becomes slow…
The methodology is very easy:
- Simultaneously push the Volume Down and Power button until the Alcatel 3L restarts (about 20 seconds)

How to Hard Reset your Alcatel 3L (Factory Settings)
The factory settings reset or hard reset is certainly a more definitive possibility. This method will delete all the information of the Alcatel 3L and you can expect to find a mobile phone as it is when it is produced. You will surely have to save your essential files such as your photos, emails, messages, videos, … on your own computer or on a hosting site such as Google Drive, DropBox, … before starting the hard reset procedure of your Alcatel 3L.
To recover all your info following the reset, you can actually conserve your data to your Google Account. For that, head to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Once you made the backup, all you should do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will need to enter your security code (or PIN) and as soon it is done, select Erase Everything.
Your Alcatel 3L will erase all the data. It will take a short time. Immediately after the procedure is finished, the Alcatel 3L will reboot with factory settings.
More ressources for the Alcatel brand and Alcatel 3L model:
About the Alcatel 3L
The dimensions of the Alcatel 3L is 68.8 mm x 147.1 mm x 8.5 mm (width x height x depth) for a net weight of 142 g. The screen offers a resolution of 720 x 1440px (HD+) for a usable surface of 77%.
The Alcatel 3L mobile phone makes use of one MediaTek MT6739 processor and one ARM Cortex-A53 (Quad-Core) with a 1.3 GHz clock speed. This mobile phone has a 64-bit architecture processor.
As for the graphic part, the Alcatel 3L functions with the PowerVR GE8100 graphics card with 2 GB. You can actually employ 16 GB of memory.
The Alcatel 3L battery is Li-Polymer type with a maximum capacity of 3000 mAh amperes. The Alcatel 3L was presented on June 2018 with Android 8.0 Oreo
A problem with the Alcatel 3L? Contact the support: