If for some reason Samsung Galaxy J2 Prime appears suffering troubles, do not overreact! Before you commence looking for complicated complications in the Android os, you should try to do a Soft and Hard Reset of your Samsung Galaxy J2 Prime. This task is usually generally simple and can solve troubles that can damage your Samsung Galaxy J2 Prime.
Before executing any of the operation below, bear in mind that it is essential to create a backup of your Samsung Galaxy J2 Prime. Even if the soft reset of your Samsung Galaxy J2 Prime does not be responsible for data loss, the hard reset will clear the whole data. Do a complete backup of the Samsung Galaxy J2 Prime with its program or perhaps on the Cloud (Google Drive, DropBox, …)
We are going to commence with the soft reset of your Samsung Galaxy J2 Prime, the most simple method.
![Samsung Galaxy J2 Prime](https://helpandroid.com/wp-content/uploads/2018/11/samsung-galaxy-j2-prime-16.jpeg)
How to Soft Reset your Samsung Galaxy J2 Prime
The soft reset of the Samsung Galaxy J2 Prime is going to let you to solve simple concerns like a crashed application, a battery that heats, a display that stop, the Samsung Galaxy J2 Prime that becomes slow…
The approach is definitely very simple:
- Simultaneously push the Volume Down and Power button until the Samsung Galaxy J2 Prime restarts (about 20 seconds)
![soft-reset-android](https://helpandroid.com/wp-content/uploads/2019/05/soft-reset-android.png)
How to Hard Reset your Samsung Galaxy J2 Prime (Factory Settings)
The factory settings reset or hard reset is definitely a bit more radical possibility. This process will delete all your data of the Samsung Galaxy J2 Prime and you can expect to get a cell phone as it is when it is manufactured. You should really save your principal documents like your pics, contacts, text messages, movies, … on your own pc or on a hosting site like Google Drive, DropBox, … before you begin the hard reset procedure of your Samsung Galaxy J2 Prime.
To retrieve all your data following the reset, you can actually save your data to your Google Account. For that, go to:
- Settings -> System -> Advanced -> Backup
- Activate the backup
Once you completed the backup, all you need to do is:
- System -> Advanced -> Reset options.
- Erase all data (factory reset) -> Reset phone
You will be required to write your security code (or PIN) and soon after it is completed, select Erase Everything.
The Samsung Galaxy J2 Prime will get rid of all your data. It will normally take a short time. Soon after the task is completed, the Samsung Galaxy J2 Prime will restart with factory setup.
More ressources for the Samsung brand and Samsung Galaxy J2 Prime model:
- How to block calls on Samsung Galaxy J2 Prime
- How to take screenshot on the Samsung Galaxy J2 Prime
- How to root Samsung Galaxy J2 Prime
About the Samsung Galaxy J2 Prime
The size of your Samsung Galaxy J2 Prime is 72.1 mm x 144.8 mm x 8.9 mm (width x height x depth) for a net weight of 160 g. The screen offers a resolution of 540 x 960px (LowRes) for a usable surface of 66%.
The Samsung Galaxy J2 Prime smartphone integrates one MediaTek MT6737T processor and one ARM Cortex-A53 (Quad-Core) with a 1.5 GHz clock speed. This excellent mobile phone provides a 64-bit architecture processor.
As for the graphic part, the Samsung Galaxy J2 Prime includes the ARM Mali-T720 MP2 graphics card with 1.5 GB of LPDDR3 RAM type. You are able to use 16 GB of memory.
The Samsung Galaxy J2 Prime battery is Li-Ion type with a full charge power of 2600 mAh amperes. The Samsung Galaxy J2 Prime was revealed on June 2016 with Android 6.0 Marshmallow
A problem with the Samsung Galaxy J2 Prime? Contact the support: Samsung Support
How to restart Samsung galaxy j2